software Maintainance Plan | Offshore Product Maintenance and Support Plan

Offshore Product Maintenance Plan at Custom Soft Includes :

In an environment where businesses are continuously changing and newer, better technologies and ways of using technologies are emerging, managing IT to keep in step with business, while leveraging existing assets, is one of the biggest challenges facing organizations.

Surveys of IT spend indicates that organizations spend upto 70% of the IT budget is comprised of non-discretionary costs, i.e. costs to maintain current IT functionality and operations. It is imperative for organizational success that IT becomes more effective and efficient in managing existing assets, while providing business the edge to compete.

At Custom Soft, we have a strong experience of managing and future-proofing mission-critical applications for our clients. Our Application Management processes are predicated on ensuring that your systems are flexible and evolve with your business. Our approach is geared to enable you to meet your commitments to your customers. We enable you to reduce the time you spend on "keeping the lights on" and focus on new IT functionality and improvements to the IT organization. We help you achieve this by our 3-phased approach to Application Maintenance.

Corrective Maintenance

Adaptive Maintenance and

Perfective (preventive) Maintenance

We start at the first level, i.e. corrective maintenance and over a period of time evolve to the most advanced level, i.e. perfective maintenance. Custom Soft Maintenance methodology brings to the table an extensive knowledge base of technologies and domains acquired from our years of experience at maintaining business-critical applications for many of the world's best enterprises. While we do this, we adhere to stringent Service Level Agreements (SLA) and enable you to reduce the TCO for your applications.